Memory Field Application Engineer

Permanent employee, Full-time · JP-Tokio

A Swissbit more you.

A Swissbit more you. Shape the future of secure storage with Swissbit! At Swissbit, we’re redefining data storage and security for the connected world. As a leading European manufacturer of industrial-grade memory and security solutions, we empower customers across industrial automation, automotive, medical, and defense sectors to build systems that are secure, reliable, and built to last.

To strengthen our technical support and customer success in the Memory Solutions Division, we’re looking for an experienced Memory Field Application Engineer to join our Tokyo team. If you thrive at the intersection of hands-on technical expertise, customer collaboration, and product innovation—this is your opportunity to make a global impact.

Your mission

You’ll be the trusted technical partner for our customers, guiding them through the full product lifecycle and ensuring smooth integration of Swissbit memory solutions. Your expertise will bridge customer needs with our product teams, turning technical insights into actionable improvements and enhancing customer satisfaction worldwide.

Exciting tasks are waiting for you

Support Customers: Provide hands-on technical guidance, proposals, and solutions throughout the development and integration process
Analyze & Troubleshoot: Perform on-site technical analysis using oscilloscopes, protocol analyzers, and other diagnostic tools
Drive Feedback: Gather customer requirements, identify potential improvements, and communicate structured feedback to product and engineering teams
Act as Advisor: Position Swissbit as a trusted partner by demonstrating product advantages and promoting technical strengths
Ensure Success: Collaborate with global teams to resolve technical issues, optimize product use, and support customer growth

Your profile

Bachelor’s or Master’s degree in a relevant technical field
5+ years of experience in memory products, storage technologies, or related technical roles
Strong hands-on experience with oscilloscopes, protocol analyzers, and other analysis tools
Ability to clearly communicate complex technical concepts to diverse audiences
Proactive mindset with tenacity to troubleshoot and resolve challenges quickly
Experience working in multicultural, global organizations and strong team collaboration skills
Advanced English proficiency; Japanese language skills are a plus
Proficient in Microsoft Office and technical reporting tools

What we can offer you

Impact: Play a key role in ensuring customer success and shaping product excellence
Agility: Join a fast-moving, innovation-driven tech company with global reach
Flexibility: Hybrid work options and a culture that values autonomy and ownership
Growth: Access personal and professional development opportunities in cutting-edge memory and security solutions
Purpose: Contribute to mission-critical solutions in security, sustainability, and digital infrastructure

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About us

Swissbit AG is the leading European manufacturer of storage, security and embedded IoT solutions for demanding applications. Swissbit combines its unique competences in storage and embedded IoT technology with its advanced packaging know how. This expertise allows our customers to reliably store and protect data in industrial, NetCom, automotive, medical and fiscal applications as well as across the Internet of Things (IoT). Swissbit develops and manufactures real industrial storage and security products “Made in Germany” with long-term availability, high reliability and custom optimization.

Swissbit was founded in 2001 and has offices in Switzerland, Germany, USA, Japan and Taiwan. Swissbit owns the registered trademarks Swissbit and Hyperstone.

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Your application!

We appreciate your interest in Swissbit. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at career@swissbit.de.